Privacy Policy | Prime Seats LA
Legal · Compliance

Privacy
Policy

Effective: May 28, 2026
Business: Prime Seats LA LLC
Jurisdiction: California, USA

Prime Seats LA LLC ("Prime Seats LA," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, join our membership, or participate in our hosted experiences.

01

Information We Collect

We collect information you provide directly to us, including when you:

  • Fill out an interest list, contact, or membership form on our website
  • Purchase a ticket package, membership, or hosted experience
  • Communicate with us via email, text, or social media
  • Register for or attend one of our hosted events

The types of personal information we may collect include your name, email address, phone number, billing address, payment information, and any preferences or notes you share with us related to your experience.

We also collect certain information automatically when you visit our website, such as your IP address, browser type, pages viewed, and referring URLs through standard analytics tools.

02

How We Use Your Information

We use the information we collect to:

  • Process reservations, memberships, and payments
  • Send you package details, event updates, and experience confirmations
  • Communicate interest list releases, pricing, and early access opportunities
  • Personalize your hosted experience and concierge service
  • Respond to your questions and provide customer support
  • Comply with legal obligations and protect against fraud
  • Improve our website and services through analytics

We do not sell your personal information to third parties. Ever.

03

How We Share Your Information

We may share your information with trusted third-party service providers who assist us in operating our business, including:

  • Payment processors (e.g., Stripe) for secure transaction handling
  • CRM and marketing platforms (e.g., GoHighLevel) for communications and funnel management
  • Email and SMS service providers for delivering confirmations and updates
  • Event venue and hospitality partners, only as necessary to facilitate your experience

These providers are contractually obligated to protect your data and may only use it to perform services on our behalf. We may also disclose your information if required by law, court order, or to protect the rights and safety of Prime Seats LA or others.

04

Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.

We may use third-party analytics services (such as Google Analytics) that collect information about your use of the site. These services have their own privacy policies governing their use of that information.

05

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. If you would like your information deleted, please contact us using the information below.

06

Your California Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, and share
  • The right to request deletion of your personal information
  • The right to opt out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at the email below. We will respond to verified requests within 45 days.

07

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

08

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

09

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

10

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact us:

Prime Seats LA LLC

Los Angeles, California

Email: [email protected]

Website: primeseatsla.com